FAQ

About Hair:

Our Hair is 98-102 grams per bundle, it not including package. Our Hair bundles arefull and bounce.

Ourhair material sourced from Indian and Burma. We have the hair material purchaseteam in Indian and Burma to make sure we get the healthy hair material.

Weonly offer the single donor hair product. And our hair material was collectedfrom single donor.

Absolutely, our hair is 100% Virgin Hair without mix.

Sure,our hair is 100% Virgin Hair, You are free to wash, condition, dye, and bleach.And we do suggest that you can take to professional hair stylists whileprocessing.

As long as you don’t do it too much or have it too hot and use a heatprotectant it won’t hurt your hair too much and the curl will come back. If youmean with just heat, like a flat iron, then yes, it will go back to normalafter it gets wet, as long as you don't fry it.

Sure, It is an easy work, we would love to doit if request.

Yes, our hairs are with full cuticles and all the hair cuticles arerunning same direction.

Our hair pattern wascreated by steamed processing in 12 hours.

After steamed processed,hair come out with different pattern and became very clean.

Processing and Shipping:

Order processing time: Lessthan 24 hours in the business days.

Shipping takes 3-4 days to US, 4-5 days toEurope, 4-6 days to African

Shippingcompany: FedEx or Ups. Shipping cost: $15 per package, bundle deals are freeshipping.

We have enough stock forhair bundles, closure, frontal and wigs.

Please feel free andrelax to order on our website.

Return Policy:

Youare free to return if you do not like the hair quality in 30 days

Wehave a return house in US.

Ourcompany will pay the restocking fee if it is manufacturing issue.

Our company will pay theshipping fee if it is manufacturing issue.